IPStream Connect Withdrawal

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BT have announced to ISPs the first 425 exchanges in their legacy broadband retirement programme. From November 2012 new provide orders will no longer be accepted for 20CN IPStream Connect at exchanges where Wholesale Broadband Connect (WBC) exists as an alternative. By October 2013 these named product streams will have been fully retired at these locations.

This rolling programme will cover 2,500 exchanges at the rate of around 400 a month until IPStream Connect is fully retired across the WBC estate by 31st March 2014. IPStream services will remain available at those exchanges not enabled for WBC copper broadband.

We are providing early notice to customers now and will also advise how and where existing connections need to be moved from IPStream Connect to WBC based services. This process to you our customers will be seamless, but we will be stepping up our communication and monitoring for customers in the retirement areas.